OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

396

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,4

We have always enjoyed our stay at Bitacora as it has a homely feel to it. The staff has always been polite and friendly and the location has been just right for us

The kitchen area could do with a refresher as the cupboards are a little outdated and in need a little repair

10

Adrian Broadbent

  • England
  • Check-In: 2024-09-27
  • Check-Out: 2024-10-04

Dear Adrian, Thank you for your wonderful review! We're thrilled to hear that you enjoy the homely atmosphere at Bitacora and appreciate our friendly staff. Your feedback regarding the kitchen area is valuable, and we will certainly look into refreshing the cupboards. We look forward to welcoming you back for another enjoyable stay! Best Regards,

Fernando Bernal

Director General

We have always enjoyed our stay at Bitacora as it has a homely feel to it. The staff has always been polite and friendly and the location has been just right for us

10

Adrian Broadbent

  • England
  • Check-In: 2024-09-27
  • Check-Out: 2024-10-04

Muy buena atención en recepción y relación calidad precio

Proporcionar un mini kit de limpieza con el fin de poder dejar las instalaciones igual o mejor que nos la encontramos y de paso no incurrir en un “gasto”, que para estancias de poco tiempo no sería necesario

10

Juan Carlos Garcia

  • Spain
  • Check-In: 2024-09-28
  • Check-Out: 2024-10-03

Estimado Juan Carlos, Gracias por su excelente comentario. Estamos encantados de saber que disfrutó del atento servicio de nuestra recepción y que encontró un gran valor en su estancia. Apreciamos su sugerencia sobre un mini kit de limpieza, ya que podría mejorar la experiencia de nuestros huéspedes, además de ser conveniente para estancias más cortas. Esperamos volver a darle la bienvenida pronto. Best Regards.

Fernando Bernal

Director General

Booking