We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Beautiful apartments with a fabulous pool. the restaurant pool bar area was super with good food and drinks.the staff were exceptional and really friendly.we will be back
Maybe beds could be a little bit more comfortable
Dear Colum, Thank you so much for your wonderful feedback and for rating us 10 out of 10! We are thrilled to hear that you enjoyed your stay at Bitacora Apartments, especially our beautiful apartments, fabulous pool, and the excellent service at the pool bar. Our staff will be delighted to know they made your stay even more enjoyable! We also appreciate your comment on the beds, and we will definitely take that into consideration. We look forward to welcoming you back soon! Warm regards,
Director General
The staff were so friendly, helpful and welcoming.
The apartment was in need of a bit of tlc the door rattled all night and the apartment was freezing 🥶
Dear Marie, Thank you so much for your kind words and for rating us 8 out of 10! We’re really happy to hear that you found our staff at Bitacora Apartments friendly, helpful, and welcoming – they’ll be delighted to know their efforts are appreciated. We're sorry to hear about the door and the cold – we’ll make sure to look into that, and your feedback will help us improve for future stays. We hope to welcome you back again soon for a warmer and even more comfortable experience! Warm regards,
Director General
We’ve stayed here about 7 times now always come back, perfect location and the staff are second to none
No bad comments, amazing all round
Dear Leah, Thank you so much for your wonderful review and perfect score! We’re truly honoured that you’ve chosen to stay with us at Bitacora Apartments around 7 times – your loyalty means the world to us. It’s fantastic to hear that you enjoy the location and that our team continues to make your visits special. Your kind words put a big smile on all our faces! We can't wait to welcome you back again soon for another amazing stay. Warmest regards,
Director General
