OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

462

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,3

Love coming back to Bitacora… the staff are always so polite and welcoming. The pool area is always kept super clean especially in peak season. Comfortable apartments with beautiful views

Nothing, stay as you are

10

Rachel Raine

  • United Kingdom
  • Check-In: 2025-08-09
  • Check-Out: 2025-08-14

Dear Rachel, Thank you so much for your wonderful review of Bitacora Apartments. We are delighted to hear you love coming back and appreciate our polite and welcoming staff. It’s great to know you enjoyed the pool area, the cleanliness, and the comfortable apartments with beautiful views. Your kind words truly motivate us to keep providing the best for our guests. Kind regards,

Fernando Bernal

Director General

Hotel was really great. Rooms good size and clean. All staff very good.

Lack of sun beds

10

jessica fox

  • England
  • Check-In: 2025-07-28
  • Check-Out: 2025-08-02

Dear Jessica, Thank you very much for your excellent review of Bitacora Apartments. We are glad you enjoyed the room size, cleanliness, and our staff. Regarding the sunbeds, please note we have plenty available, and guests can report any issues to reception. Kind regards,

Fernando Bernal

Director General

The staff are very friendly and helpful. We in enjoyed are stay and will be back again next year for the 3rd year in a row . Thanks

More umbrella around the pool would be nice

10

Sarah Feander

  • England
  • Check-In: 2025-07-20
  • Check-Out: 2025-07-31

Dear Sarah, Thank you for your kind review of Bitacora Apartments. We are delighted to hear that you enjoyed your stay and that you will be returning for the third year in a row! We appreciate your suggestion regarding more umbrellas around the pool and will take it into consideration to improve our guests’ comfort. Kind regards,

Fernando Bernal

Director General

Booking