OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Staff were excellent
Good price, nice staff, all around professional
Not much really
Dear Jeppe, Thank you for sharing your feedback about your stay at Bitacora Apartments. We sincerely appreciate your rating of 8.8 out of 10. We're thrilled to hear that you found our prices to be good and that you had a positive experience with our staff. At Bitacora Apartments, we strive to offer competitive rates without compromising on the quality of service we provide. Our team takes great pride in delivering a high level of professionalism and ensuring that our guests have a pleasant and comfortable stay. Your kind words about our staff are truly appreciated and will serve as motivation to continue providing exceptional service. If there are any specific aspects of your stay that you think we can improve upon or any preferences you have for your next visit, please feel free to let us know. Your input is valuable in helping us enhance the guest experience. We genuinely hope that you had a memorable stay at Bitacora Apartments, and if you plan to visit the area again, we would be delighted to welcome you back. Thank you for choosing our property for your accommodation needs, and we look forward to hosting you again in the future. Best regards,
Director General
The apartments are so big and very nice the complex is clean and as a lovely atmosphere about it
The only thing is is you arrive late you can’t get the air con control til next day and is the summer months you really need it
Dear Carol, Thank you for taking the time to share your feedback about your stay at Bitacora Apartments. We are thrilled to receive a perfect rating of 10 out of 10 from you. We're delighted to know that you found our apartments spacious and very nice. Our team works hard to provide comfortable and well-maintained accommodations for our guests, and we're glad that our efforts met your expectations. We take great pride in keeping the complex clean and creating a lovely atmosphere that enhances the overall experience for our guests. Your positive comments about the ambiance are truly appreciated. We apologize for any inconvenience you experienced regarding the air conditioning control. We understand how essential it is during the summer months, especially when arriving late. Your feedback is invaluable, and we will work on improving our process to ensure that guests have access to the air conditioning controls upon arrival, regardless of the time. Thank you for choosing Bitacora Apartments for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate your preferences. Once again, thank you for your kind words, and we can't wait to see you again soon! Best regards,
Director General