OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

386

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,4

I LOVED EVERYTHING ABOUT IT AS USUAL EVERYTHING WAS PERFECT THAT IS WHY WE RETURN EVERY YEAR THANK YOU MARCO AND ALL AT BITACORA

NOTHING BITACORA IS OUR FAVORITE GETAWAY

10

MARTINA O MALLEY

  • Ireland
  • Check-In: 2023-03-11
  • Check-Out: 2023-03-21

Dear Martina, Thank you so much for your heartfelt review and for awarding us a perfect rating of 10 out of 10! We are beyond thrilled to know that you loved everything about your stay at Bitacora Apartments. Your kind words and loyalty mean the world to us. It brings us immense joy to know that we could provide you with a perfect and memorable experience year after year. Creating wonderful memories for our guests is our utmost goal, and we're honored that you choose to return to Bitacora Apartments time and again. Marco and the entire team here at Bitacora Apartments extend their heartfelt gratitude for your appreciation. Your recognition of their efforts motivates us to continually strive for excellence in everything we do. We're already looking forward to welcoming you back for another perfect stay. If there's anything special you'd like to arrange for your next visit, please don't hesitate to reach out to us, and we'll be more than happy to assist. Thank you for being a part of the Bitacora Apartments family. We truly appreciate your loyalty, and we can't wait to see you again soon! Best regards,

Fernando Bernal

Director General

Everything

Na

10

Brigid McQuaid

  • Ireland
  • Check-In: 2023-03-12
  • Check-Out: 2023-03-19

Dear Brigid, Thank you for taking the time to share your feedback about your stay at Bitacora Apartments. We are absolutely thrilled to receive a perfect rating of 10 out of 10 from you. We're delighted to know that you enjoyed your time with us and that we were able to provide you with a memorable and exceptional experience. At Bitacora Apartments, our goal is to ensure that every guest has a comfortable, enjoyable, and stress-free stay. Your satisfaction is our ultimate reward, and we are grateful for your kind words. Should you plan to visit the area again, we would be honored to welcome you back to Bitacora Apartments. If there are any specific preferences or requests you have for your next stay, please don't hesitate to let us know, and we'll do our best to accommodate them. Thank you for choosing our property for your accommodation needs, and we look forward to having the pleasure of hosting you again in the future. Best regards,

Fernando Bernal

Director General

Everyone really friendly, Good choices and selection Great value for money

Pool bar was closed after pur first day although the was a alternative

9,0

Luke Morris

  • England
  • Check-In: 2023-02-27
  • Check-Out: 2023-03-03

Dear Luke, Thank you for sharing your feedback about your recent stay at Bitacora Apartments. We are grateful for your rating of 9.0 out of 10 and for taking the time to provide us with your comments. We're delighted to hear that you found everyone at Bitacora Apartments to be really friendly. Our team takes great pride in providing warm and welcoming service to all our guests, and we're glad that their efforts were appreciated during your stay. It's wonderful to know that you enjoyed the good choices and selection we offer. Providing a variety of options and amenities is essential to ensuring that our guests have a comfortable and enjoyable experience. However, we apologize for any inconvenience caused by the pool bar being closed after your first day. We understand the importance of having all our facilities available for our guests' enjoyment. Rest assured, we will look into the situation to prevent such occurrences in the future and ensure that suitable alternatives are provided. We're grateful for your comment about the great value for money you experienced during your stay. Our aim is to offer affordable and quality accommodations, and we're pleased that you found this to be the case. Thank you for choosing Bitacora Apartments for your stay, and we hope to have the pleasure of welcoming you back in the future. Should you have any other suggestions or preferences for your next visit, please don't hesitate to let us know, and we'll be more than happy to assist. Once again, thank you for your kind words, and we look forward to making your next stay even more enjoyable! Best regards,

Fernando Bernal

Director General

Booking