OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Location , price and staff
Location , price and staff
Bathroom was a little old and dated
Dear Leona, Thank you for your feedback and for highlighting the positive aspects of your stay, including the location, price, and our staff. We appreciate your comments. We understand your concerns about the bathroom being old and dated. We constantly strive to improve our accommodations and facilities, and we appreciate your feedback as it helps us identify areas for improvement. Your comments will be taken into consideration as we plan for future renovations and upgrades. We hope that despite this, you had an overall pleasant experience with us, and we look forward to welcoming you back in the future. If you have any other suggestions or feedback, please don't hesitate to let us know. Best Regards,
Director General
Everything was great, we had a brilliant stay
Wifi didn’t work in the room only the kitchen as paid service would be good to work in all of room.
Dear Georgia, Thank you for your feedback and for choosing to stay with us! We're glad to hear that you had a brilliant stay overall. We apologize for any inconvenience caused by the limited wifi coverage. We understand the importance of reliable internet access, and we'll take your feedback into consideration as we continue to improve our services. We appreciate your suggestion and hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please let us know. Best Regards,
Director General