OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,5

Reception Service

9,7

Quality - Price

9,4

Friendly chill out

Take away the hill

10

Paula Howard

  • England
  • Check-In: 2023-06-04
  • Check-Out: 2023-06-09

Dear Paula, Thank you for your feedback about your stay with us. We're glad to hear that you found our staff friendly and had a chill-out experience. Regarding the hill, we understand that it can be a challenge for some guests. We appreciate your suggestion and will take it into consideration. While we cannot change the natural topography of the area, we strive to make our guests' stay as comfortable as possible. We hope that the other positive aspects of our location and facilities made up for any inconvenience caused by the hill. Thank you for choosing our establishment, and we hope to welcome you back in the future. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. Best Regards,

Fernando Bernal

Director General

Apartments are clean and a great size, pool is fantastic with lots of loungers. Bar is so reasonably priced and the renovation is so modern and clean. Staff are fantastic and location is ideal

10

Johnny Rafferty

  • Scotland
  • Check-In: 2023-05-28
  • Check-Out: 2023-06-02

Apartments are clean and a great size, pool is fantastic with lots of loungers. Bar is so reasonably priced and the renovation is so modern and clean. Staff are fantastic and location is ideal

Nothing negative to say at all. Great place to stay

10

Johnny Rafferty

  • Scotland
  • Check-In: 2023-05-28
  • Check-Out: 2023-06-02

Dear Johnny, Thank you for your wonderful review of our apartments! We're thrilled to hear that you found them clean and spacious, and that you enjoyed the fantastic pool and abundance of loungers. We're also glad to hear that you found our bar reasonably priced and appreciated the modern and clean renovations. Our staff takes pride in providing excellent service, so it's great to know that they made a positive impression on you. We're also happy to hear that our location was ideal for your needs. Thank you for choosing to stay with us and for sharing your positive experience. We hope to welcome you back in the future for another great stay. If there's anything else we can do to enhance your experience, please let us know. Best Regards,

Fernando Bernal

Director General

Booking