OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

385

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,4

Everything, Our second time back and already planning our third

Nothing

10

Thomas Mc Keon

  • Ireland
  • Check-In: 2023-12-05
  • Check-Out: 2023-12-12

Dear Thomas, Thank you for your perfect 10 rating! We're thrilled to hear you loved everything and that it's your second visit. We're looking forward to welcoming you back for your third stay. Your continued support means the world to us. Best regards,

Fernando Bernal

Director General

Great customer service from all members of staff

Kitchen area needs updating

10

Grant Browning

  • United Kingdom
  • Check-In: 2023-12-01
  • Check-Out: 2023-12-08

Dear Grant, Thank you for your perfect 10 rating and kind words about our customer service! We appreciate your feedback on the kitchen area, and we'll certainly consider updates for an enhanced experience. Looking forward to hosting you again for another great stay. Best regards,

Fernando Bernal

Director General

Everything there was top notch, we coudn't find anything at all to complain about. Definitely recommend

Nothing

10

Alan Ward

  • England
  • Check-In: 2023-12-01
  • Check-Out: 2023-12-08

Dear Alan, Thank you for your perfect 10 rating! We're thrilled to hear everything was top-notch and that you had a flawless experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay. Best regards,

Fernando Bernal

Director General

Booking