OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Another enjoyable stay. We paid extra this time for a solarium, it had a slightly smaller living space but bedrooms and bathrooms a good size. It's worth paying the extra to have your own private space and sun loungers. Staff friendly as always, cleaning staff, reception and pool bar, everyone
Check-in times, it would be ideal if you offered the option of an early checkin, even if only for those who book with you directly. You can charge for the service. People would be willing to pay extra for the option. Whilst the facilities are good ie option to leave bags or freshen up, people have been up really early and want to unpack and rest or just get their holiday started
Dear Loise, Thank you for your perfect rating and for sharing your experience with us! We're delighted to hear that you had another enjoyable stay and found the solarium worth the extra cost for the added privacy and sun loungers. We appreciate your feedback regarding early check-in options, and we'll definitely consider offering this service for guests who book directly with us in the future. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay soon!
Director General
Lovely resort great apartments. Very clean complex . Handy well stocked clean shop .Wonderful pool bar . Great service and delicious food and great value for money. Really recommend this lovely complex. Help full reception . 10 out of 10 Betacora will definitely be back .
Lovely resort great apartments. Very clean complex . Handy well stocked clean shop .Wonderful pool bar . Great service and delicious food and great value for money. Really recommend this lovely complex. Help full reception . 10 out of 10 Betacora will definitely be back .
Heated pool
Dear Sarah, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Bitacora Club Lanzarote and our complex met your expectations. We're especially glad you found our pool bar, service, and food to be excellent. Just to add a little extra comfort for your next visit, we wanted to mention that our pool is indeed heated to a cozy 26 degrees Celsius. We can't wait to welcome you back for another fantastic stay! Best!
Director General