OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Bitacora is a lovely, friendly and spotlessly clean complex. Rooms are very spacious with very comfortable beds and beautiful showers Everything you need for a relaxing holiday in the sun. All staff are so helpful , lovely shop for all your essentials and more on site. Laundry, gym available. Georgous pool bar newly refurbished. Would highly recommend to anyone, we have stayed 5 times and will definitely be back.
Gluten free options on the bar menu
Thank you so much for your wonderful review and for choosing to stay with us repeatedly! We're delighted to hear that you enjoyed the spacious rooms, comfortable beds, and the amenities our complex offers. Your kind words about our staff and facilities mean a lot to us. We appreciate your suggestion for adding gluten-free options to our bar menu and will certainly consider it for the future. We look forward to welcoming you back for your sixth stay and many more to come!
Director General
We have gone for years and it’s like home from home .
Service at pool bar not consistent - at times service staff very rude Prices gone too dear
We appreciate your long-standing loyalty and feedback. It's wonderful to hear that our complex feels like a home away from home for you. We apologize for any inconsistency in the service at the pool bar and any instances of rudeness from the staff. We'll address this issue internally to ensure better consistency and service quality. Regarding the prices, we'll review them to ensure they align with the value we aim to provide. Thank you for sharing your experience, and we hope to welcome you back soon.
Director General
We have gone for years and it’s like home from home .