OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

403

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,5

Reception Service

9,7

Quality - Price

9,4

El apartamento standard está bien equipado. El servicio de recepción es extraordinario.

Únicamente que la limpieza de habitaciones es cada 2 días.

9,5

Marta Blanco Cortegoso

  • España
  • Check-In: 2024-11-23
  • Check-Out: 2024-11-26

Estimada Marta, ¡Muchas gracias por tu excelente reseña! Nos alegra saber que el apartamento cumplió con tus expectativas y que nuestro servicio de recepción fue de tu agrado. Lamentamos que la frecuencia de limpieza no haya sido lo que esperabas. Agradecemos tu comentario y lo tendremos en cuenta para seguir mejorando. Esperamos recibirte nuevamente en Bitacora Apartments. ¡Será un placer tenerte con nosotros de nuevo!

Fernando Bernal

Director General

Everyone helpful

Everything we wanted was catered for, so cannot recommend any improvement

10

Heather James

  • United Kingdom
  • Check-In: 2024-11-18
  • Check-Out: 2024-11-25

Dear Heather, Thank you so much for your fantastic 10/10 review! We’re thrilled to hear that everything met your expectations and that our team was able to provide everything you needed during your stay. Your kind words mean a lot to us. We look forward to welcoming you back to Bitacora Apartments in the future, and thank you again for your wonderful feedback! Best regards,

Fernando Bernal

Director General

Everyone helpful

10

Heather James

  • United Kingdom
  • Check-In: 2024-11-18
  • Check-Out: 2024-11-25
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