OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Hotel is so clean and welcoming. The staff are all fantastic and food is lovely in the cafe
Everything is great, but open the gym a bit earlier in the morning would be only thing to improve
Dear Helen, Thank you so much for your perfect 10/10 review! We’re thrilled to hear that you found Bitacora Apartments clean and welcoming, with fantastic staff and lovely food at the café. It’s wonderful to know that everything met your expectations. We appreciate your suggestion about opening the gym earlier in the morning and will certainly take it into consideration. Your feedback helps us improve to make your stay even better. We look forward to welcoming you back soon! Best Regards,
Director General
Fabulous and friendly. Very clean. Lovely staff throughout. Good facilities and location. Will stay again.
If people put towels on Sun beds in the morning and haven’t used them maybe move the towels after an agreed signposted time. Some people put towels out first thing and didn’t use them all day.
Dear Jo Ann, Thank you for your wonderful 10/10 review! We're so glad you had a fabulous stay and appreciated our clean facilities, friendly staff, and great location. It’s lovely to hear you’ll be staying with us again! We truly appreciate your feedback about the sunbed situation. We’ll definitely look into how we can improve this for a more enjoyable experience for all guests. Thank you for helping us improve! We look forward to welcoming you back soon! Best regards,
Director General
Location
No complaints
Dear Anthony, Thank you so much for your review! We're delighted to hear that you enjoyed our location and had a wonderful stay at Bitacora Apartments. Your feedback means a lot to us, and we're so glad you had no complaints. We look forward to welcoming you back for another great experience! Best Regards
Director General