We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Stayed here on numerous occasions and the friendliness of all staff and the cleanliness all facilities and rooms is exemplary
Maybe improve speed of check in
Dear David, Thank you so much for your kind review! We're thrilled to hear that you continue to enjoy your stays with us and appreciate the friendliness of our staff, as well as the cleanliness of the facilities and rooms. We value your feedback regarding the check-in process and will look into improving the speed. We can't wait to welcome you back again soon! Best regards,
Director General
The bitacora is an amazing hotel. My kid's love the pool, Friendly staff, great amenities. Lovely hotel all round.
The bitacora is an amazing hotel. My kid's love the pool, Friendly staff, great amenities. Lovely hotel all round.
Nothing I love it there
Dear Sonia, Thank you so much for your wonderful feedback! We're thrilled to hear that your kids enjoyed the pool and that you had a great experience with our friendly staff and amenities. We truly appreciate your support and look forward to welcoming you back to the Bitacora Apartments for another fantastic stay. Best regards,
Director General
