OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

385

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,5

Reception Service

9,7

Quality - Price

9,4

Everything

Can't improve on perfection 😊

9,0

Tracy Hutchinson

  • Ireland
  • Check-In: 2024-10-27
  • Check-Out: 2024-10-28

Dear Tracy, Thank you so much for your lovely review! We're thrilled to hear you had such a wonderful stay and that everything met your expectations. We're always striving to provide the best experience for our guests and we truly appreciate your kind words. We hope to welcome you back soon! Best Regards,

Fernando Bernal

Director General

Staff are a real credit to bitacora Bar and reception staff are excellant

Pool is always freezing would be great if the chill was improved slightly

10

Glen Gaskin

  • Ireland
  • Check-In: 2024-10-13
  • Check-Out: 2024-10-23

Dear Glen, Thank you very much for your fantastic review! We're delighted to hear that our bar and reception staff made such a positive impression—they'll be thrilled to know their efforts are appreciated. We understand your feedback about the pool temperature and will definitely take it into consideration. Looking forward to welcoming you back for another enjoyable stay at Bitacora! Best Regards.

Fernando Bernal

Director General

Great stay as always, clean complex and friendly staff, good location, great to have the iron in the rooms now

I have no improvements, visit at least twice a year

10

Joanne Farrelly

  • Ireland
  • Check-In: 2024-10-11
  • Check-Out: 2024-10-20

Dear Joanne, Thank you for your fantastic review! We're so glad to hear you had another great stay with us. It's wonderful that you found the complex clean, the staff friendly, and the location convenient. We're also happy that you appreciated the addition of the iron in the rooms. We look forward to welcoming you back soon! Best regards.

Fernando Bernal

Director General

Booking