OPINIÕES
Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.
Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.
As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.
Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.
A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.
Total de avaliações nos últimos 12 meses.
Global
The apartment was spotless and reception and housekeepers were wonderful.
Staff in pool bar were a little unorganised ,
Dear Ellener, Thank you for your feedback! We're thrilled to hear that you found your apartment spotless and that our reception and housekeeping staff met your expectations. We appreciate your comments about the pool bar staff and will address this to ensure a more organized experience for our guests. We hope to welcome you back soon for an even better stay! Best regards.
General Manager
We always enjoy our stay at the Bitacora. All staff are very helpful and friendly. Apartments and complex are spotlessly clean. Great value for money.
nothing
Dear Pauline, Thank you for your perfect rating and kind words! We’re delighted to hear that you always enjoy your stay at Bitacora and that you find our staff helpful and friendly. It’s wonderful to know that you appreciate the cleanliness of the apartments and complex, and that you feel it’s great value for money. We look forward to welcoming you back for another fantastic stay! Best regards,
General Manager
It was best holiday me and my family have had clean friendly location was great just faultless ready to book again for next year thanks to reception,bar,and especially the cleaning staff
Can't think of much improvements needed
Dear Wayne, Thank you so much for your glowing review and perfect rating! We’re thrilled to hear that you and your family had such a wonderful holiday with us. It’s fantastic to know that our clean facilities, friendly staff, and great location contributed to your experience. We sincerely appreciate your kind words about our reception, bar, and cleaning teams. We’re also pleased to hear that you feel little improvement is needed. We look forward to welcoming you back next year for another exceptional stay. Best regards,
General Manager