OPINIÕES

Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.

As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.

Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.

Estatísticas de satisfação.

A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total de avaliações nos últimos 12 meses.

9,5/10 10

Global

Serviço de Bar-Piscina

9,2

Limpeza apartamento

9,5

Serviço de recepção

9,7

Relação qualidade-preço

9,4

Beds and pillows we great.

Pool side umbrella’s locking mechanism not working.I saw two blow into the kiddies pool.

10

howard o connor

  • England
  • Entrada: 2023-05-03
  • Saída: 2023-05-17

Dear Howard, Thank you for your feedback and for choosing our complex for your stay. We're glad to hear that you found the beds and pillows comfortable. We apologize for the issue with the poolside umbrellas and their locking mechanism. Ensuring the safety and convenience of our guests is a top priority for us, and we appreciate you bringing this to our attention. We will address the issue and take the necessary steps to fix or replace the umbrellas to prevent any further incidents. We appreciate your feedback as it helps us identify areas for improvement. We strive to provide a safe and enjoyable experience for all our guests, and your input is valuable to us. If there is anything else we can assist you with, please don't hesitate to let us know. Best Regards,

Fernando Bernal

General Manager

We love the apartments for they are perfect for our holiday requirements and are situated nicely in a location central to the area.

10

Adrian Broadbent

  • England
  • Entrada: 2023-05-02
  • Saída: 2023-05-09

We love the apartments for they are perfect for our holiday requirements and are situated nicely in a location central to the area.

Nothing wrong

10

Adrian Broadbent

  • England
  • Entrada: 2023-05-02
  • Saída: 2023-05-09

Dear Adrian, Thank you so much for your kind feedback! We're delighted to hear that our apartments are perfect for your holiday needs and that you appreciate their central location. We strive to provide a comfortable and convenient experience for our guests, and it's fantastic to know that we have met your expectations. We hope you had a fantastic time during your stay with us, and we look forward to hosting you again in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing our apartments, and we can't wait to welcome you back! Best Regards,

Fernando Bernal

General Manager

Booking