Le seguenti valutazioni e commenti sono stati scritti dagli ospiti che hanno prenotato tramite il nostro sito web. Queste persone ci hanno autorizzato a pubblicare il loro nome, le date del loro soggiorno e la valutazione che hanno fatto del nostro stabilimento.
Giorni dopo la partenza di Apartamentos Bitacora Club, gli ospiti hanno ricevuto una forma di misurazione della qualità e soddisfazione del cliente, inviata dalla società Ecommerce Hotels, questa società garantisce che le valutazioni sono state fatte da persone che soggiornano presso l'Apartamentos Bitacora Club, a differenza del commenti che sono pubblicati nei portali di opinione, che non garantiscono che le valutazioni e i commenti siano stati fatti da persone che hanno soggiornato nel nostro stabilimento.
La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.
Visualizzazioni totali ultimi 12 mesi
Globale
Lovely apt and complex , staff are friendly and very helpful.
Lovely apt and complex , staff are friendly and very helpful.
We had difficulty getting sunbeds , we had to que from 8.15am each morning to get a sun bed which are released at 9am. Unaccompanied towels should be removed by staff if there is no one on the bed after two hrs.
Dear Michelle, Thank you for your wonderful review and for rating us 8.8 out of 10! We're pleased to hear that you enjoyed the apartment and our friendly staff. We appreciate your feedback regarding the sunbeds. We understand how frustrating it can be to wait for a spot, and we will certainly consider your suggestion about removing unaccompanied towels after a certain period to improve the situation. We hope to have the pleasure of welcoming you back soon, and we’ll strive to make your next stay even more enjoyable. Thank you again for your valuable input!
Director General
Lovely apartments very clean snack bar very reasonable would definitely stay again
Only issue was with sun beds up at 8 to get into a queue to get a sunbed is not a relaxing holiday and for the beds to be left with towels most off the dry with out any use was a shame
Dear Martina, Thank you for your fantastic review and perfect rating! We’re delighted to hear that you enjoyed our clean apartments and found our snack bar to be reasonably priced. We apologize for the inconvenience you experienced with the sunbeds. Your feedback regarding the queue and the issue of unattended towels is valuable, and we will work on addressing these concerns to enhance our guests' comfort. We look forward to the opportunity of welcoming you back for a more relaxing stay. Best regards,
Director General