LES OPINIONS
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Lovely apt and complex , staff are friendly and very helpful.
We had difficulty getting sunbeds , we had to que from 8.15am each morning to get a sun bed which are released at 9am. Unaccompanied towels should be removed by staff if there is no one on the bed after two hrs.
Dear Michelle, Thank you for your wonderful review and for rating us 8.8 out of 10! We're pleased to hear that you enjoyed the apartment and our friendly staff. We appreciate your feedback regarding the sunbeds. We understand how frustrating it can be to wait for a spot, and we will certainly consider your suggestion about removing unaccompanied towels after a certain period to improve the situation. We hope to have the pleasure of welcoming you back soon, and we’ll strive to make your next stay even more enjoyable. Thank you again for your valuable input!
Director General
Lovely apartments very clean snack bar very reasonable would definitely stay again
Only issue was with sun beds up at 8 to get into a queue to get a sunbed is not a relaxing holiday and for the beds to be left with towels most off the dry with out any use was a shame
Dear Martina, Thank you for your fantastic review and perfect rating! We’re delighted to hear that you enjoyed our clean apartments and found our snack bar to be reasonably priced. We apologize for the inconvenience you experienced with the sunbeds. Your feedback regarding the queue and the issue of unattended towels is valuable, and we will work on addressing these concerns to enhance our guests' comfort. We look forward to the opportunity of welcoming you back for a more relaxing stay. Best regards,
Director General
I thought the staff wee very friendly and I loved the relaxed feel.
Maybe a wee slide into the pool but otherwise I don’t feel anything needs improved.
Dear Julie, Thank you so much for your wonderful feedback and perfect rating! We’re delighted to hear that you found our staff friendly and enjoyed the relaxed atmosphere. Your suggestion of adding a slide to the pool is greatly appreciated, and we’ll definitely take it into consideration. We’re thrilled that your stay was enjoyable, and we look forward to welcoming you back in the future. Best regards,
Director General