LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

Logo Ecommerce Hotels

451

Total des affichages durent 12 mois

9,5/10 10

Mondial

Service Bar de la piscine

9,3

Nettoyage del'appartement

9,5

Service de réception

9,7

Qualité - Prix

9,3

Another great stay at Bitacora, nice to see entertainment options available at night in the bar, bingo during the day bit of fun for everyone. Lovely complex with a shop on site for convenience.

Option of an early check in or late check out for a fee. Due to flight times with easyJet and Ryanair. They are mainly early morning or late in the evening

9,8

Louise Fort

  • United Kingdom
  • Enregistrement: 2025-01-21
  • Check-Out: 2025-01-26

Dear Loise, Thank you for your wonderful review of Bitacora Apartments. We're delighted to hear you enjoyed the entertainment options, the convenience of our on-site shop, and the flexibility of early check-in and late check-out options. We appreciate your feedback and look forward to welcoming you back for another great stay. Kind regards,

Fernando Bernal

Director General

Hotel is so clean and welcoming. The staff are all fantastic and food is lovely in the cafe

Everything is great, but open the gym a bit earlier in the morning would be only thing to improve

10

Helen Mclaughlin

  • United Kingdom
  • Enregistrement: 2024-11-29
  • Check-Out: 2024-12-03

Dear Helen, Thank you so much for your perfect 10/10 review! We’re thrilled to hear that you found Bitacora Apartments clean and welcoming, with fantastic staff and lovely food at the café. It’s wonderful to know that everything met your expectations. We appreciate your suggestion about opening the gym earlier in the morning and will certainly take it into consideration. Your feedback helps us improve to make your stay even better. We look forward to welcoming you back soon! Best Regards,

Fernando Bernal

Director General

Fabulous and friendly. Very clean. Lovely staff throughout. Good facilities and location. Will stay again.

If people put towels on Sun beds in the morning and haven’t used them maybe move the towels after an agreed signposted time. Some people put towels out first thing and didn’t use them all day.

10

Jo Ann Egan

  • England
  • Enregistrement: 2024-11-14
  • Check-Out: 2024-11-26

Dear Jo Ann, Thank you for your wonderful 10/10 review! We're so glad you had a fabulous stay and appreciated our clean facilities, friendly staff, and great location. It’s lovely to hear you’ll be staying with us again! We truly appreciate your feedback about the sunbed situation. We’ll definitely look into how we can improve this for a more enjoyable experience for all guests. Thank you for helping us improve! We look forward to welcoming you back soon! Best regards,

Fernando Bernal

Director General

Booking