LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

Logo Ecommerce Hotels

396

Total des affichages durent 12 mois

9,5/10 10

Mondial

Service Bar de la piscine

9,2

Nettoyage del'appartement

9,6

Service de réception

9,7

Qualité - Prix

9,4

Pool bar very friendly and good food and service. Prices were ok.

The fact that I cannot reserve a specific apartment on any dates for sure is not so great. As we usually holiday for 2 or 3 weeks - For me this means we may end up in an apartment we’re not really happy with for quite a long time.

9,5

Charlie Barton

  • Scotland
  • Enregistrement: 2024-03-05
  • Check-Out: 2024-03-12

Dear Charlie, Thank you for sharing your feedback about your stay! We're glad to hear that you enjoyed the friendly atmosphere at the pool bar, as well as the good food and service we provide at reasonable prices. We understand your concern regarding apartment allocation. We apologize for any inconvenience this may have caused during your stay. For future visits, we strongly recommend that you contact us in advance. This way, we can do our best to assign you the specific apartment you desire, provided it's available for the desired dates. We value your satisfaction and want to ensure that you have the best possible experience during your stay with us. We look forward to welcoming you again and ensuring that your next visit is even more enjoyable! Best regards,

Fernando Bernal

Director General

Clean and well located

Update rooms

10

Gary McCullough

  • Northern Ireland
  • Enregistrement: 2024-03-03
  • Check-Out: 2024-03-07

Dear Gary, Thank you for your perfect rating and kind words! We're thrilled to hear that you found our complex clean and well-located. We appreciate your feedback regarding updating the rooms, and we'll certainly take that into consideration for future improvements. We hope to have the pleasure of welcoming you back soon!

Fernando Bernal

Director General

The incredibly warm reception staff.

Nothing comes to mind. We had a fantastic time.

9,3

Adam Crowther

  • Ireland
  • Enregistrement: 2024-02-23
  • Check-Out: 2024-02-28

Dear Adam, Thank you for your wonderful feedback and high rating! We're delighted to hear that you enjoyed the warm hospitality from our reception staff. It's fantastic to know that you had a fantastic time during your stay. If you ever have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

Fernando Bernal

Director General

Booking