OPINIONES

Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.

Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.

Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.

Estadísticas de satisfacción.

El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.

Logo Ecommerce Hotels

384

Total opiniones últimos 12 meses.

9,5/10 10

Global

Servicio Bar-Piscina

9,2

Limpieza Apartamento

9,6

Servicio de Recepción

9,7

Relación Calidad-Precio

9,4

The staff are very friendly and work hard. Renovated rooms are perfect. Outdoor and pool kept very clean.

Do not allow people to leave towels on sunbeds all day and never use them. Should be removed after 30 minutes to allow other guests to use them. More parsons around the pool would help. Reduce the Wi-Fi cost.

9,5

JOANNE YOUNG

  • Scotland
  • Entrada: 2023-08-20
  • Salida: 2023-09-03

Dear Joanne, Thank you for your fantastic feedback and suggestions! We appreciate your kind words about our friendly staff, renovated rooms, and clean outdoor/pool area. We'll certainly take note of your suggestions regarding sunbed usage and Wi-Fi costs to enhance our guests' experiences. Looking forward to welcoming you again!

Fernando Bernal

Director General

The place is so modern clean and everything look fresh. The Staff is so friendly Rodri and Javier so helpful. The bar staff are all so friendly especially the guy in the closing shift. Breakfast is lovely and prices in the restaurant are also great value. Everything we need for a great holiday is there for us. Will definitely come back again.

More umbrellas.

10

Josan Hall

  • Ireland
  • Entrada: 2023-08-18
  • Salida: 2023-08-25

Dear Josan, Thank you for your perfect rating and kind words! We're thrilled you enjoyed our modern location and friendly staff. Your satisfaction is important to us, and we're glad you found our breakfast and prices to be of great value. We'll consider your suggestion for more umbrellas. We look forward to welcoming you back soon! Warm regards,

Fernando Bernal

Director General

We had a fantastic family holiday at the Bitacora. The staff in the reception and bar were so friendly, helpful and could not do enough. We definitely would like to return. Very relaxing and a friendly atmosphere.

I think the apartments could be cleaned every day.

9,3

Marie Mc closkey

  • Ireland
  • Entrada: 2023-08-01
  • Salida: 2023-08-15

Dear Marie, Thank you for your feedback and 9.3 rating! We're thrilled you had a fantastic holiday with us. Our staff at reception and the bar were friendly and accommodating. We appreciate your suggestion about daily apartment cleaning and will review our procedures. We hope to welcome you back and make your stay even better. Thank you for choosing us and sharing your thoughts. Warm regards,

Fernando Bernal

Director General

Booking