ÅSIKTER
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
Location was great, staff were friendly, apartment was clean
NA
Dear Andrea, Thank you for your outstanding review. We are pleased to hear that you enjoyed our location, found our staff friendly, and appreciated the cleanliness of the apartment. Should you have any requests or need assistance during your stay, please do not hesitate to contact the reception. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Generaldirektör
Lovely small complex with great staff who kept the place immaculate.
Free WiFi for all customers
Dear Deborah, Thank you so much for your fantastic review and for choosing to stay with us! We're thrilled to hear that you enjoyed our lovely small complex and that our staff kept everything immaculate for you. We're also pleased to know that you appreciated the free WiFi provided to all customers. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!
Generaldirektör
Cleanliness, location and rooms were well equipped
Checkout time is too early and I was quickly dismissed when requesting a short extension on checkout.
Dear Gerald, Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our cleanliness, location, and well-equipped rooms satisfactory. We apologize for any inconvenience regarding the checkout time and your experience with requesting a short extension. We understand your concerns and will review our policies to see how we can better accommodate our guests in the future. Thank you once again for your review and for staying with us. We appreciate your feedback as it helps us improve our services. We hope to welcome you back for another pleasant stay soon.
Generaldirektör