Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
Nice complex , friendly staff
Probably the restaurant, I know it was being renovated during our stay but this wasn’t in the description when we booked ,
Dear Jeanette, Thank you for your feedback and for choosing our complex for your stay. We're glad to hear that you found our staff friendly and enjoyed your overall experience. We apologize for any inconvenience caused by the restaurant renovation. We strive to provide accurate and up-to-date information about our facilities, and we regret if this was not communicated clearly during the booking process. Your feedback will be taken into consideration for future improvements. We appreciate your understanding and hope that the other aspects of your stay met your expectations. If there is anything else we can assist you with, please let us know. We value your feedback and look forward to welcoming you back in the future. Best Regards,
Generaldirektör
Beds and pillows we great.
Pool side umbrella’s locking mechanism not working.I saw two blow into the kiddies pool.
Dear Howard, Thank you for your feedback and for choosing our complex for your stay. We're glad to hear that you found the beds and pillows comfortable. We apologize for the issue with the poolside umbrellas and their locking mechanism. Ensuring the safety and convenience of our guests is a top priority for us, and we appreciate you bringing this to our attention. We will address the issue and take the necessary steps to fix or replace the umbrellas to prevent any further incidents. We appreciate your feedback as it helps us identify areas for improvement. We strive to provide a safe and enjoyable experience for all our guests, and your input is valuable to us. If there is anything else we can assist you with, please don't hesitate to let us know. Best Regards,
Generaldirektör
Beds and pillows we great.
