Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
Everything we’ve been there before
Nothing
Dear Darren, Thank you for your perfect 10/10 review! We're delighted to know you enjoyed your stay and that your return visit to Bitacora Apartments lived up to expectations. Your loyalty means the world to us, and it’s always a pleasure to welcome you back. Looking forward to hosting you again soon for another fantastic stay! Best regards,
Generaldirektör
Everyone helpful
Everything we wanted was catered for, so cannot recommend any improvement
Dear Heather, Thank you so much for your fantastic 10/10 review! We’re thrilled to hear that everything met your expectations and that our team was able to provide everything you needed during your stay. Your kind words mean a lot to us. We look forward to welcoming you back to Bitacora Apartments in the future, and thank you again for your wonderful feedback! Best regards,
Generaldirektör
No children during our stay.
Bathrooms very old and don't look clean. Could do with a refurbishment. When staff are cleaning the upper floors they should be aware of guests in lower level rooms and not drag the furniture across the floors.
Dear Christine, Thank you for taking the time to share your feedback and for rating us 7 out of 10. We're glad to know you appreciated aspects of your stay at Bitácora Apartments, though we regret that certain areas did not meet your expectations. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope to welcome you back in the future for an even better stay. Best Regards,
Generaldirektör
