ÅSIKTER
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
This was my 6th visit love these apartments and staff are very friendly.
Need to put more sun beds out at poolside the way it was before covid. Sunbed wars every morning is not good.
Dear Karen, Thank you for your feedback and for being a loyal guest of our apartments. We're thrilled to hear that you've had a great experience with us and that our staff has been friendly and welcoming during your visits. We appreciate your suggestion regarding the availability of sunbeds at the poolside. We understand that it can be frustrating when there is high demand for sunbeds, especially during peak times. We will certainly take this into consideration and explore ways to improve the situation, ensuring that all guests have equal access to the poolside amenities. Thank you for your continued support, and we look forward to welcoming you back for your 7th visit. If you have any further suggestions or requests, please feel free to let us know. Best Regards,
Generaldirektör
All the staff are friendly and can't do enough to help. Very clean and welcoming environment which will only be enhanced once the building works have been completed. Pool bar marked down only as it was a temporary hut that wasn't open as late.......back to full marks once the bar re-opens I would highly recommend staying here and I will definitely be back
Maybe have reception manned later so that evening arrivals can be welcomed. First time here we arrived at 10 pm and felt a bit stranded as it wasn't clear what we had to do. Second time wasn't as bad as we knew the procedure
Dear Steve, Thank you for your positive feedback and for highlighting the friendliness and helpfulness of our staff. We strive to create a welcoming and clean environment for all our guests, and we're glad to hear that you enjoyed your stay with us. We appreciate your understanding regarding the temporary pool bar during the building works. We are working hard to enhance our facilities and we are excited for the new and improved bar to be opened soon. We apologize for any inconvenience caused by the limited operating hours of the temporary hut. Thank you for your suggestion regarding the reception hours. We will take this into consideration and evaluate the possibility of extending the reception hours to accommodate evening arrivals more effectively. We look forward to welcoming you back for another enjoyable stay with us. If you have any further suggestions or requests, please feel free to let us know. Best Regards,
Generaldirektör
Location , price and staff
Bathroom was a little old and dated
Dear Leona, Thank you for your feedback and for highlighting the positive aspects of your stay, including the location, price, and our staff. We appreciate your comments. We understand your concerns about the bathroom being old and dated. We constantly strive to improve our accommodations and facilities, and we appreciate your feedback as it helps us identify areas for improvement. Your comments will be taken into consideration as we plan for future renovations and upgrades. We hope that despite this, you had an overall pleasant experience with us, and we look forward to welcoming you back in the future. If you have any other suggestions or feedback, please don't hesitate to let us know. Best Regards,
Generaldirektör