ÅSIKTER
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
We have gone for years and it’s like home from home .
Service at pool bar not consistent - at times service staff very rude Prices gone too dear
We appreciate your long-standing loyalty and feedback. It's wonderful to hear that our complex feels like a home away from home for you. We apologize for any inconsistency in the service at the pool bar and any instances of rudeness from the staff. We'll address this issue internally to ensure better consistency and service quality. Regarding the prices, we'll review them to ensure they align with the value we aim to provide. Thank you for sharing your experience, and we hope to welcome you back soon.
Generaldirektör
We have gone for years and it’s like home from home .
Another enjoyable stay. We paid extra this time for a solarium, it had a slightly smaller living space but bedrooms and bathrooms a good size. It's worth paying the extra to have your own private space and sun loungers. Staff friendly as always, cleaning staff, reception and pool bar, everyone
Check-in times, it would be ideal if you offered the option of an early checkin, even if only for those who book with you directly. You can charge for the service. People would be willing to pay extra for the option. Whilst the facilities are good ie option to leave bags or freshen up, people have been up really early and want to unpack and rest or just get their holiday started
Dear Loise, Thank you for your perfect rating and for sharing your experience with us! We're delighted to hear that you had another enjoyable stay and found the solarium worth the extra cost for the added privacy and sun loungers. We appreciate your feedback regarding early check-in options, and we'll definitely consider offering this service for guests who book directly with us in the future. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay soon!
Generaldirektör