ÅSIKTER
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
Staff are a real credit to bitacora Bar and reception staff are excellant
Pool is always freezing would be great if the chill was improved slightly
Dear Glen, Thank you very much for your fantastic review! We're delighted to hear that our bar and reception staff made such a positive impression—they'll be thrilled to know their efforts are appreciated. We understand your feedback about the pool temperature and will definitely take it into consideration. Looking forward to welcoming you back for another enjoyable stay at Bitacora! Best Regards.
Generaldirektör
Great stay as always, clean complex and friendly staff, good location, great to have the iron in the rooms now
I have no improvements, visit at least twice a year
Dear Joanne, Thank you for your fantastic review! We're so glad to hear you had another great stay with us. It's wonderful that you found the complex clean, the staff friendly, and the location convenient. We're also happy that you appreciated the addition of the iron in the rooms. We look forward to welcoming you back soon! Best regards.
Generaldirektör
Very clean. Most of the staff were very friendly and helpful.
Bedding to be changed more than once per week. All of the bar staff were lovely except for one small blonde haired lady. I dont think that customer service is her strongest point.
Dear Darrell, Thank you for your feedback and for recognizing our cleanliness and the friendly service from most of our team. We’re glad you enjoyed your time here and appreciate your input on our housekeeping schedule for bedding changes. We’re also sorry to hear that one interaction did not meet our usual standards. We’ll look into this to ensure a warm and welcoming experience from all of our staff. We hope to welcome you back soon for an even better stay!
Generaldirektör