We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The apartment complex was very nice very clean It was a big problem that there were no towels for the pool or beach also no dishwashing products or soap in the bathroom If these had been available it would have been a 4 star complex. Breakfast was nice
Towels for pool and beach Dishwashing products and soap
Dear Mary, Thank you for your feedback! We're glad you found our apartment complex clean and enjoyed the breakfast. We sincerely apologize for the inconvenience caused by the lack of towels for the pool and beach, as well as the dishwashing products and soap. We appreciate your suggestions, and we'll work on improving these amenities for future guests. We hope to have the opportunity to welcome you back for an even better experience! Best Regards,
Director General
All three of the men on reception were so nice and helpful, lovely to be greeted with a smile each time
No recommendations everything was fantastic
Dear Geraldine, Thank you for your wonderful review! We're thrilled to hear that our reception team made such a positive impression on you with their helpfulness and warm smiles. Your kind words mean a lot to us, and we're delighted that you had a fantastic experience. We can't wait to welcome you back for another great stay! Best regards.
Director General
Have stayed 3 times in last 2 years and already planning to book next year.Apartments are very good value for money and spotless from reception to cleaners and superior apartments are fabulous. Very family friendly and bar area and staff both value for money and welcoming
Don’t change
Dear Ian, Thank you for your wonderful review! We're thrilled to hear that you've enjoyed your stays with us and appreciate the value, cleanliness, and family-friendly atmosphere. Your kind words about our staff mean a lot to us. We look forward to welcoming you back next year for another fantastic experience! Best regards.
Director General
