OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Lovely apartments very clean snack bar very reasonable would definitely stay again
Only issue was with sun beds up at 8 to get into a queue to get a sunbed is not a relaxing holiday and for the beds to be left with towels most off the dry with out any use was a shame
Dear Martina, Thank you for your fantastic review and perfect rating! We’re delighted to hear that you enjoyed our clean apartments and found our snack bar to be reasonably priced. We apologize for the inconvenience you experienced with the sunbeds. Your feedback regarding the queue and the issue of unattended towels is valuable, and we will work on addressing these concerns to enhance our guests' comfort. We look forward to the opportunity of welcoming you back for a more relaxing stay. Best regards,
Director General
Lovely apt and complex , staff are friendly and very helpful.
We had difficulty getting sunbeds , we had to que from 8.15am each morning to get a sun bed which are released at 9am. Unaccompanied towels should be removed by staff if there is no one on the bed after two hrs.
Dear Michelle, Thank you for your wonderful review and for rating us 8.8 out of 10! We're pleased to hear that you enjoyed the apartment and our friendly staff. We appreciate your feedback regarding the sunbeds. We understand how frustrating it can be to wait for a spot, and we will certainly consider your suggestion about removing unaccompanied towels after a certain period to improve the situation. We hope to have the pleasure of welcoming you back soon, and we’ll strive to make your next stay even more enjoyable. Thank you again for your valuable input!
Director General
Lovely apt and complex , staff are friendly and very helpful.