OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,5

Reception Service

9,7

Quality - Price

9,4

Lovely private friendly complex which we have stayed in several times. Nice clean pool area

We have never gad a fault so far

9,8

donna marie rush

  • United Kingdom
  • Check-In: 2024-04-28
  • Check-Out: 2024-05-08

Dear Donna, Thank you for your wonderful review and high rating! We're delighted to hear you enjoy our private and friendly complex, and that you find our pool area clean. We appreciate your continued visits and look forward to welcoming you back again soon!

Fernando Bernal

Director General

Enjoyed my 3rd stay at The Bitacora . Reception staff are very friendly and welcoming , the cleaners do a good job maintaining the properties. The food and service at the pool bar is fab

Stop people reserving sun beds

9,8

Karen Jacob

  • England
  • Check-In: 2024-04-20
  • Check-Out: 2024-04-27

Dear Karen, Thank you for your feedback and for choosing The Bitacora for your third stay! We're delighted to hear that you found our reception staff friendly and welcoming, and that you were pleased with the cleanliness of our properties. It's great to know that you enjoyed the food and service at the pool bar as well. We appreciate your suggestion regarding sun bed reservations and will look into it. We hope to welcome you back for many more enjoyable stays!

Fernando Bernal

Director General

Very nice hotel and very well run. Staff very nice and help you out with anything. Rooms are a great standard and pool area is very good. Can’t wait to come again.

Wouldn’t change anything.

10

Tim Ledwith

  • England
  • Check-In: 2024-04-20
  • Check-Out: 2024-04-24

Dear Tim, Thank you for your wonderful review and perfect rating! We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that you found our hotel well-run, with friendly and helpful staff, great rooms, and a fantastic pool area. We can't wait to welcome you back for another enjoyable stay! Best regards,

Fernando Bernal

Director General

Booking