OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,5

Reception Service

9,7

Quality - Price

9,4

Staff were excellent

10

Kieran O Connor

  • Ireland
  • Check-In: 2023-03-25
  • Check-Out: 2023-03-30

Staff were excellent

Nothing keep doing what ye are doing

10

Kieran O Connor

  • Ireland
  • Check-In: 2023-03-25
  • Check-Out: 2023-03-30

Dear Kieran, Thank you for sharing your feedback about your stay at Bitacora Apartments. We are thrilled to receive a perfect rating of 10 out of 10 from you. We're absolutely delighted to know that our staff made such a positive impact during your stay. Providing excellent service and creating a friendly and welcoming environment for our guests is our top priority, and we're glad that our team's efforts were recognized and appreciated. Your kind words are truly valued and will serve as motivation for our staff to continue delivering exceptional service to all our guests. If there's anything specific you'd like to commend or if there are any special requests you have for your next visit, please don't hesitate to let us know. Your satisfaction is our ultimate reward, and we're here to make your future stays even more enjoyable. Thank you for choosing Bitacora Apartments for your accommodation needs, and we look forward to hosting you again in the future. Best regards,

Fernando Bernal

Director General

Staff were excellent

10

Kieran O Connor

  • Ireland
  • Check-In: 2023-03-25
  • Check-Out: 2023-03-30
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