OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
We have stayed in the Bitacora Cub apartments many times they are a firm favourite with our family. On this occasion we had to leave early because of illness at home and I will never forget the kindness shown to us on our departure. Thank you.
We loved our stay at Bitacora. So clean, the cleaning ladies do an amazing job. Peaceful modern apartments in a great location. Really nice furnishings. The bar staff were just lovely and so friendly. Loved having the sunloungers at the apartment. Pool is so clean and well maintained. The gentleman at reception was so helpful booking us a taxi back to the airport. Would have no hesitation in recommending Bitacora to anyone. We will be back.
More umbrellas around the pool would be great.
Dear Helen, Thank you for taking the time to share your wonderful experience at Bitacora Apartments! We are absolutely thrilled to receive a perfect rating of 10 out of 10 from you. We are delighted to hear that you loved your stay with us and that you found our apartments clean, peaceful, and modern. Our dedicated cleaning staff takes great pride in maintaining the highest standards, and it's wonderful to know that their efforts contributed to your enjoyment. We're also glad you appreciated the friendly and helpful service provided by our bar staff and receptionist. At Bitacora, we prioritize guest satisfaction, and we're happy to know that we could assist you during your stay, including booking your taxi back to the airport. Your compliments about the furnishings and the well-maintained pool are truly appreciated. Providing a comfortable and relaxing environment for our guests is one of our top priorities, and we're glad that you enjoyed the sunloungers and the cleanliness of the pool. Thank you for your recommendation! It means a lot to us that you would endorse Bitacora Apartments to others. Rest assured, we'll take your suggestion about adding more umbrellas around the pool into account to enhance the guest experience even further. We are eagerly looking forward to welcoming you back for another enjoyable stay with us. Should you have any specific preferences for your next visit, please let us know in advance, and we'll do our best to accommodate them. Once again, thank you for choosing Bitacora Apartments, and we can't wait to see you again soon! Best Regards,
Director General
This was our 7th stay and as always all staff were very hospitable complex always clean and cleaning staff are excellent says alot when we are repeat customers thanks so much and we hope to see you all in the near future.
In the summer months More entertainment at the pool or bar during the day and evenings bring back pool bingo this was a delight for our family years ago.
Dear Bridgie, Thank you so much for taking the time to share your experience with us at Bitacora Apartments! We are absolutely thrilled to hear that you enjoyed your 7th stay with us and that our staff's hospitality and the cleanliness of the complex made your visit memorable. It is an absolute pleasure to welcome repeat customers like you, and your continued trust in us means a lot. Rest assured, we will continue to work hard to ensure that each of your stays with us exceeds your expectations. Your suggestion regarding adding more entertainment at the pool or bar during the day and evenings, and bringing back pool bingo, is greatly appreciated. We understand how special those moments are for families, and we will definitely take it into consideration as we plan for future improvements and activities. Your feedback helps us shape the best experience for all our guests. We truly hope to welcome you and your family back to Bitacora Apartments in the near future. It has been an honour serving you, and we look forward to making your future stays even more memorable. Should you have any other suggestions or requests, please do not hesitate to reach out to us. Thank you again for your kind words and for being a part of our Bitacora Apartments family. Safe travels and see you soon! Warm regards,
Director General