OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

385

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,4

Todo

Más sombrillas y no dejar reservar hamacas

10

lidia Esther Espino

  • Espana
  • Check-In: 2023-07-25
  • Check-Out: 2023-07-30

Estimada Lidia, ¡Gracias por compartir su experiencia con nosotros! Nos complace saber que disfrutó de su estancia y que todo estuvo a su satisfacción. Apreciamos sus comentarios sobre las sombrillas y la reserva de hamacas. Valoramos su opinión y tomaremos en consideración tus sugerencias para mejorar aún más la experiencia de nuestros huéspedes. Esperamos verle de nuevo en Bitácora Apartments y seguir brindándole un alojamiento excepcional en su próxima visita. Saludos cordiales,

Fernando Bernal

Director General

Todo

10

lidia Esther Espino

  • Espana
  • Check-In: 2023-07-25
  • Check-Out: 2023-07-30

Spotlessly clean great staff

More sun umbrellas please

10

Helen Power

  • Ireland
  • Check-In: 2023-07-16
  • Check-Out: 2023-07-25

Dear Helen, Thank you so much for your perfect rating and for sharing your wonderful feedback about your recent stay at Bitacora Apartments. We truly appreciate your positive review and are thrilled to hear that you had a fantastic experience with us. We're delighted that you found our apartments to be spotlessly clean and that our staff left a positive impression on you. Providing a clean and comfortable environment is important to us, and we're pleased that we met your expectations. We also appreciate your suggestion regarding more sun umbrellas. Feedback from our valued guests like you helps us enhance our amenities and make improvements to better serve you. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We're here to ensure that your future stays are even more enjoyable and comfortable. Thank you for choosing Bitacora Apartments for your stay, and we hope to have the pleasure of welcoming you back in the future. We look forward to providing you with another exceptional experience. Best regards,

Fernando Bernal

Director General

Booking