OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The staff are very friendly and work hard. Renovated rooms are perfect. Outdoor and pool kept very clean.
Do not allow people to leave towels on sunbeds all day and never use them. Should be removed after 30 minutes to allow other guests to use them. More parsons around the pool would help. Reduce the Wi-Fi cost.
Dear Joanne, Thank you for your fantastic feedback and suggestions! We appreciate your kind words about our friendly staff, renovated rooms, and clean outdoor/pool area. We'll certainly take note of your suggestions regarding sunbed usage and Wi-Fi costs to enhance our guests' experiences. Looking forward to welcoming you again!
Director General
The place is so modern clean and everything look fresh. The Staff is so friendly Rodri and Javier so helpful. The bar staff are all so friendly especially the guy in the closing shift. Breakfast is lovely and prices in the restaurant are also great value. Everything we need for a great holiday is there for us. Will definitely come back again.
More umbrellas.
Dear Josan, Thank you for your perfect rating and kind words! We're thrilled you enjoyed our modern location and friendly staff. Your satisfaction is important to us, and we're glad you found our breakfast and prices to be of great value. We'll consider your suggestion for more umbrellas. We look forward to welcoming you back soon! Warm regards,
Director General
We had a fantastic family holiday at the Bitacora. The staff in the reception and bar were so friendly, helpful and could not do enough. We definitely would like to return. Very relaxing and a friendly atmosphere.
I think the apartments could be cleaned every day.
Dear Marie, Thank you for your feedback and 9.3 rating! We're thrilled you had a fantastic holiday with us. Our staff at reception and the bar were friendly and accommodating. We appreciate your suggestion about daily apartment cleaning and will review our procedures. We hope to welcome you back and make your stay even better. Thank you for choosing us and sharing your thoughts. Warm regards,
Director General