OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The overall cleanliness of the hotel. The staff are joyful and polite. The receptionists are very helpful when sorting problems.
Disabled access into the hotel, in and around the hotel is fine.
Dear Kevin, we want to thank you for your time sharing your feedback about your recent stay at Bitacora Apartment. We're delighted to hear that you found everyone at Bitacora Apartments to be really friendly and helpful. Our main goal is make you feel like home and give you a warm stay so you want to repeat again with us, we will work hard to implement better accessibility services for all our customers, we would like to thank you for the suggestion Kevin and once again, thank you for your kind words, and we look forward to making your next stay even more enjoyable! Best regards.
Director General
Complex was clean and bright. Staff were friendly Pool bar was bright and clean and service was quick
More entertainment in the evening’s
Dear Donal, Thank you for your wonderful feedback! We appreciate your suggestion for more evening entertainment and will consider how to enhance your experience. Best regards,
Director General
Friendly Clean Great Value For Money
Food in restaurant needs to be a bit more simple at times an all day breakfast or even later than 12pm would be better Simple things like a curry or gravy chip and being able to mix and match food to your desire within reason of course. Waitress just asked us is it on the menu I also found steaks hadn't been seasoned and made the meat taste a little bland. Prices are also alot higher than we expected coming from on onsight restaurant for visitors staying in the complex prices are equal or higher in some cases than food outlets on the main strip
Dear Gary, Thank you for your positive feedback and suggestions for improvement. We value your input and will certainly take your dining suggestions into account to enhance our menu options and pricing. Best regards,
Director General