OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Clean apartment. Friendly staff. Loved having our own private sunloungers. Nice friendly atmosphere. Could highly recommend.
WiFi poor and should be free. A food menu displayed would be good.
Dear Kay, Thank you so much for your positive review and for choosing to stay with us! We're delighted to hear that you found the apartment clean, the staff friendly, and enjoyed having your own private sun loungers. We appreciate your feedback about the WiFi and will take this into consideration as we strive to improve our services. Additionally, we'll look into displaying a food menu to enhance the guest experience. Thank you once again for your recommendation. We look forward to welcoming you back and providing an even better experience in the future! Best Regards,
Director General
Lovely private friendly complex which we have stayed in several times. Nice clean pool area
We have never gad a fault so far
Dear Donna, Thank you for your wonderful review and high rating! We're delighted to hear you enjoy our private and friendly complex, and that you find our pool area clean. We appreciate your continued visits and look forward to welcoming you back again soon!
Director General
Enjoyed my 3rd stay at The Bitacora . Reception staff are very friendly and welcoming , the cleaners do a good job maintaining the properties. The food and service at the pool bar is fab
Stop people reserving sun beds
Dear Karen, Thank you for your feedback and for choosing The Bitacora for your third stay! We're delighted to hear that you found our reception staff friendly and welcoming, and that you were pleased with the cleanliness of our properties. It's great to know that you enjoyed the food and service at the pool bar as well. We appreciate your suggestion regarding sun bed reservations and will look into it. We hope to welcome you back for many more enjoyable stays!
Director General