OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

385

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,4

Love it here, been coming for years , love the wee shop handy , love the loveley lisa x

Think now yous are pricing yourselves out the market , sadly dont know if will be back at bitacora, las lomas £600 cheaper in november

10

James Simpson

  • Scotland
  • Check-In: 2024-06-09
  • Check-Out: 2024-06-20

Dear James, Thank you for your continued loyalty and kind words. We are delighted to hear that you have enjoyed your stays with us and appreciate the convenience of our on-site shop. We understand your concerns about pricing. For any questions or special requests, please contact reception directly during your stay. We value your feedback and hope to have the opportunity to welcome you back to Bitacora Lanzarote. Best regards,

Fernando Bernal

Director General

Location was great, staff were friendly, apartment was clean

NA

10

Andrea Hannigan

  • Ireland
  • Check-In: 2024-06-09
  • Check-Out: 2024-06-19

Dear Andrea, Thank you for your outstanding review. We are pleased to hear that you enjoyed our location, found our staff friendly, and appreciated the cleanliness of the apartment. Should you have any requests or need assistance during your stay, please do not hesitate to contact the reception. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,

Fernando Bernal

Director General

Lovely small complex with great staff who kept the place immaculate.

Free WiFi for all customers

9,5

Deborah Esther Mulvihill

  • Ireland
  • Check-In: 2024-05-29
  • Check-Out: 2024-06-08

Dear Deborah, Thank you so much for your fantastic review and for choosing to stay with us! We're thrilled to hear that you enjoyed our lovely small complex and that our staff kept everything immaculate for you. We're also pleased to know that you appreciated the free WiFi provided to all customers. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!

Fernando Bernal

Director General

Booking