We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Fabulous and friendly. Very clean. Lovely staff throughout. Good facilities and location. Will stay again.
If people put towels on Sun beds in the morning and haven’t used them maybe move the towels after an agreed signposted time. Some people put towels out first thing and didn’t use them all day.
Dear Jo Ann, Thank you for your wonderful 10/10 review! We're so glad you had a fabulous stay and appreciated our clean facilities, friendly staff, and great location. It’s lovely to hear you’ll be staying with us again! We truly appreciate your feedback about the sunbed situation. We’ll definitely look into how we can improve this for a more enjoyable experience for all guests. Thank you for helping us improve! We look forward to welcoming you back soon! Best regards,
Director General
Everyone helpful
Everything we wanted was catered for, so cannot recommend any improvement
Dear Heather, Thank you so much for your fantastic 10/10 review! We’re thrilled to hear that everything met your expectations and that our team was able to provide everything you needed during your stay. Your kind words mean a lot to us. We look forward to welcoming you back to Bitacora Apartments in the future, and thank you again for your wonderful feedback! Best regards,
Director General
Everyone helpful
