We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Clean
All good
Dear Gary, Thank you so much for your perfect 10/10 rating and for highlighting the cleanliness of Bitacora Apartments! We're thrilled to know you appreciated this aspect of your stay. We look forward to welcoming you back again soon. Sincerely,
Director General
Overall very good . Nice and quiet
A group across way from our apartment were very noisy. They should be reminded to have respect for all clients
Dear Ann Marie, Thank you so much for your excellent 10/10 rating and your comment. We're delighted to know you enjoyed the tranquility at Bitacora Apartments. We sincerely apologize for the inconvenience caused by the noisy group of guests. The comfort and respect among all our clients are of utmost importance to us, and we always remind everyone to maintain considerate behavior. We've noted your observation and will reinforce our policies in this regard. We hope to have the pleasure of welcoming you back again soon.
Director General
We have been staying at Bitacora for the last 7 years now, we love how friendly everyone is and how clean the complex and apartments are
Nothing on this occasion
Dear Emma, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been enjoying your stays at Bitacora Apartments for the past 7 years. It's always a pleasure to welcome back loyal guests like you. We greatly appreciate your kind words about the friendliness of our staff and the cleanliness of the complex. We look forward to welcoming you again soon!
Director General
