OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

461

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,3

El complejo está súper bien en general, buena ubicación y trato excelente. Agradezco enormemente que nos hayan dado una habitación mayor ya que nuestra estancia fue así del 10. Todo muy limpio, buena decoración y el trato de recepción impecable.

Como única pega, pondría el dejar poner toallas desde bien temprano a clientes que se van a la habitación y no dejan hamacas libres para los que si están en ese momento en la piscina.

10

CARLOTA Morin Roque

  • Spain
  • Check-In: 2025-07-06
  • Check-Out: 2025-07-09

Estimada Carlota, Muchas gracias por su excelente valoración de Bitacora Apartments. Nos alegra mucho saber que disfrutó de la habitación más amplia, la limpieza, la decoración y el trato de recepción. Tomamos nota de su sugerencia sobre las hamacas para mejorar la experiencia de todos nuestros huéspedes. Esperamos darle la bienvenida nuevamente muy pronto. Atentamente,

Fernando Bernal

Director General

Another great stay at Bitacora, we love the location as it is easy to get to the main strip & the old town. Rooms are a perfect size and always kept clean. The poolside bar service is excellent, we will be back again soon

Everything is great

10

Louise Kelly

  • Ireland
  • Check-In: 2025-06-25
  • Check-Out: 2025-07-04

Dear Louise, Thank you very much for your wonderful review of Bitacora Apartments. We are delighted to hear that you enjoyed the location, cleanliness, and poolside bar service. We look forward to welcoming you back again soon! Kind regards,

Fernando Bernal

Director General

Everything, Thats why we come multiple times a year

Nothing

10

Lorraine Cross

  • England
  • Check-In: 2025-06-20
  • Check-Out: 2025-06-24

Thank you so much for your fantastic 10 out of 10 review of Bitacora Apartments! It truly means a lot to us that you continue to choose our apartments for your stays throughout the year. Your loyalty and kind words are the greatest reward for our entire team. We can’t wait to welcome you back again soon!

Fernando Bernal

Director General

Booking