OPINIÕES

Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.

As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.

Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.

Estatísticas de satisfação.

A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total de avaliações nos últimos 12 meses.

9,5/10 10

Global

Serviço de Bar-Piscina

9,2

Limpeza apartamento

9,5

Serviço de recepção

9,7

Relação qualidade-preço

9,4

Pretty much everything, having the shop on site was very convenient. The rooms and complex were spotlessly clean. The bar food was lovely, having the washer and dryer was really handy. Thank you

Please provide a lot more parasols and bases. Also, monitoring the sun beds for towels that are put out but aren’t used. That would be helpful

10

Emma Ironmonger

  • England
  • Entrada: 2024-06-19
  • Saída: 2024-06-28

Dear Emma, Thank you for your excellent review. We are pleased to hear that you found the on-site shop, cleanliness, bar food, and laundry facilities to your satisfaction. We appreciate your suggestions regarding parasols and the monitoring of sunbeds. For any immediate needs or concerns, please inform the reception, and our team will be glad to assist. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,

Fernando Bernal

General Manager

Very friendly staff the guys on reception are fantastic ver helpful even the people in the restaurant are fantastic 👍

Get the sunbeds back where the terraces are 👍

10

Norman Watts

  • Scotland
  • Entrada: 2024-06-26
  • Saída: 2024-06-28

Dear Norman, Thank you for your fantastic review. We are pleased to hear that you found our staff, both at reception and in the restaurant, to be exceptionally helpful and friendly. Regarding the placement of sunbeds, we appreciate your feedback. If you have specific requests or concerns during your stay, please inform the reception, as they are ready to assist with any issues. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,

Fernando Bernal

General Manager

Love it here, been coming for years , love the wee shop handy , love the loveley lisa x

Think now yous are pricing yourselves out the market , sadly dont know if will be back at bitacora, las lomas £600 cheaper in november

10

James Simpson

  • Scotland
  • Entrada: 2024-06-09
  • Saída: 2024-06-20

Dear James, Thank you for your continued loyalty and kind words. We are delighted to hear that you have enjoyed your stays with us and appreciate the convenience of our on-site shop. We understand your concerns about pricing. For any questions or special requests, please contact reception directly during your stay. We value your feedback and hope to have the opportunity to welcome you back to Bitacora Lanzarote. Best regards,

Fernando Bernal

General Manager

Booking