OPINIÕES

Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.

As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.

Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.

Estatísticas de satisfação.

A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total de avaliações nos últimos 12 meses.

9,5/10 10

Global

Serviço de Bar-Piscina

9,2

Limpeza apartamento

9,5

Serviço de recepção

9,7

Relação qualidade-preço

9,4

El apartamento era precioso y muy práctico, ninguna queja con nada y muy agusto, no se escucha nada es muy tranquilo. Sin duda de los mejores apartamentos en los que he estado de viaje. Esta en una zona muy tranquila y cerca de la playa. Al bar de la piscina no lo puntuo porque no lo utilizamos

7,8

Paula García Villalta

  • Spain
  • Entrada: 2023-04-15
  • Saída: 2023-04-18

Had a lovely stay at the bitarora. Bob in the pool bar was a great laugh. All the lads in the bar were great . The guys in reception were great. The shop on site was very handy. Overall a great complex . Can't wait to go back in July.

No complaints.

10

Edmond Walsh

  • Ireland
  • Entrada: 2023-04-09
  • Saída: 2023-04-16

Dear Edmond, Thank you for sharing your feedback about your recent stay at Bitacora Apartments. We are delighted to hear that you had a lovely stay and we sincerely appreciate your review. We're glad to know that Bob in the pool bar and all the lads in the bar made your experience enjoyable with their great service and sense of humor. Our team takes great pride in providing a friendly and fun atmosphere for our guests, and we're thrilled that they left a positive impression on you. It's wonderful to hear that the guys in reception were also great and provided excellent service during your stay. We strive to ensure that our guests feel welcome and well taken care of from the moment they arrive until the time they depart. We're glad that you found the on-site shop to be handy. We aim to provide convenient amenities for our guests to make their stay more comfortable and enjoyable. Thank you for choosing Bitacora Apartments for your stay, and we can't wait to welcome you back in July. If there's anything specific you'd like us to arrange for your upcoming visit, please don't hesitate to let us know, and we'll do our best to ensure your stay is nothing short of exceptional. Once again, thank you for your kind words, and we're eagerly looking forward to your return in July! Best regards,

Fernando Bernal

General Manager

Always stay at Bitacora when we come to Lanzarote. Lovely complex, clean & comfortable apartments & has everything you need. Staff are friendly, can’t wait to see the results of the refurbishment in the bar & reception when we return. Back in October for our 8th stay

Nothing

10

Clair Greenwood

  • England
  • Entrada: 2023-04-03
  • Saída: 2023-04-10

Dear Clair, Thank you for taking the time to share your feedback about your stays at Bitacora Apartments. We are absolutely delighted to receive a perfect rating of 10 out of 10 from you. We're honoured that you chose Bitacora Apartments as your preferred accommodation whenever you visit Lanzarote. Your loyalty means the world to us, and we're thrilled to be a part of your travel traditions. It brings us great joy to know that you find our complex lovely, and the apartments clean and comfortable. We take great pride in providing a welcoming and well-maintained environment for our guests, and we're glad that we could meet your expectations. Our staff will be delighted to hear that you find them friendly. We strive to create a warm and welcoming atmosphere, and it's wonderful to know that our team's efforts have been recognized and appreciated by you. We're excited about the ongoing refurbishment of our bar and reception, and we can't wait for you to see the results during your next visit in October. We're confident that the upgraded facilities will enhance your experience even more. Thank you for your kind words, and we're eagerly looking forward to welcoming you back for your 8th stay at Bitacora Apartments. If there's anything specific you'd like us to arrange for your upcoming visit, please don't hesitate to let us know, and we'll do our best to ensure your stay is nothing short of exceptional. Once again, thank you for being a part of the Bitacora Apartments family. We're counting down the days until we get to see you again in October! Best regards,

Fernando Bernal

General Manager

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