Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.
As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.
Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.
A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.
Total de avaliações nos últimos 12 meses.
Global
Javier was brilliant when he checked us in, good service and good food in the restaurant and cheap drinks in the bar
People putting towels on sun beds in the morning but it is hard to put a policy in place to stop this
Dear Jamie, Thank you so much for your wonderful review! We’re thrilled to hear that Javier provided you with excellent service and that you enjoyed the food and drinks during your stay. We understand your concerns about sunbed reservations, and we’re continually exploring ways to manage this for the comfort of all our guests. We look forward to welcoming you back soon! Best regards.
General Manager
Friendly staff , cleanliness, big apartments, great pool area
All good
Dear Robert, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed the friendly staff, cleanliness, spacious apartments, and great pool area. Your satisfaction means the world to us, and we can’t wait to welcome you back for another wonderful stay! Best Regards,
General Manager
The apartment was spotless and reception and housekeepers were wonderful.
Staff in pool bar were a little unorganised ,
Dear Ellener, Thank you for your feedback! We're thrilled to hear that you found your apartment spotless and that our reception and housekeeping staff met your expectations. We appreciate your comments about the pool bar staff and will address this to ensure a more organized experience for our guests. We hope to welcome you back soon for an even better stay! Best regards.
General Manager
