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Tilfredshet Statistikk

Tabellen rapporterer gjennomsnittet av de vurderinger som er gjort av våre gjester gjennom kvalitetsmålingssystemet levert av selskapet Ecommerce Hotels.

Logo Ecommerce Hotels

395

Antall besøk siste 12 måneder

9,5/10 10

Globalt

Service Pool Bar

9,2

Leilighet rengjøring

9,6

Resepsjonstjeneste

9,7

Quality - Price

9,4

The apartment was spotless and reception and housekeepers were wonderful.

Staff in pool bar were a little unorganised ,

8,3

ELLENER MATHER

  • Ireland
  • Innsjekking: 2024-08-30
  • Sjekk ut: 2024-09-06

Dear Ellener, Thank you for your feedback! We're thrilled to hear that you found your apartment spotless and that our reception and housekeeping staff met your expectations. We appreciate your comments about the pool bar staff and will address this to ensure a more organized experience for our guests. We hope to welcome you back soon for an even better stay! Best regards.

Fernando Bernal

Director General

We always enjoy our stay at the Bitacora. All staff are very helpful and friendly. Apartments and complex are spotlessly clean. Great value for money.

nothing

10

Pauline Mc Ternan

  • England
  • Innsjekking: 2024-08-07
  • Sjekk ut: 2024-08-14

Dear Pauline, Thank you for your perfect rating and kind words! We’re delighted to hear that you always enjoy your stay at Bitacora and that you find our staff helpful and friendly. It’s wonderful to know that you appreciate the cleanliness of the apartments and complex, and that you feel it’s great value for money. We look forward to welcoming you back for another fantastic stay! Best regards,

Fernando Bernal

Director General

It was best holiday me and my family have had clean friendly location was great just faultless ready to book again for next year thanks to reception,bar,and especially the cleaning staff

Can't think of much improvements needed

10

Wayne Alden

  • Ireland
  • Innsjekking: 2024-07-14
  • Sjekk ut: 2024-07-26

Dear Wayne, Thank you so much for your glowing review and perfect rating! We’re thrilled to hear that you and your family had such a wonderful holiday with us. It’s fantastic to know that our clean facilities, friendly staff, and great location contributed to your experience. We sincerely appreciate your kind words about our reception, bar, and cleaning teams. We’re also pleased to hear that you feel little improvement is needed. We look forward to welcoming you back next year for another exceptional stay. Best regards,

Fernando Bernal

Director General

Booking