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Antall besøk siste 12 måneder
Globalt
Lovely clean apartments, staff all nice, cleaners also very nice. Rooms cleaned and fresh towels every couple of days. Pool area always clean and tidy, great location & onsite shop is a good bonus. Hairdryer in bathroom was fab
The tv didn’t have much English channels for the children to watch, could just do with an English kids channel - nothing else to improve - we love this place and have stayed many times
Dear Kerry, Thank you for taking the time to share your feedback about your experience at Bitacora Apartments. We are absolutely thrilled to receive a perfect rating of 10 out of 10 from you. We're delighted to know that you found our apartments lovely and clean. Providing a comfortable and well-maintained environment is essential to us, and we're glad that our team's efforts have met your expectations. It's great to hear that you enjoyed the fresh towels and regular room cleaning provided by our friendly and attentive cleaning staff. We take pride in ensuring that our pool area is always clean and tidy, and we're pleased that you enjoyed the relaxing ambience. Our location and onsite shop are indeed great assets for our guests, and we're glad they added to the convenience of your stay. We're happy to hear that the hairdryer in the bathroom was fab and met your needs. However, we understand that having English kids channels available could enhance the entertainment options for children. Thank you for bringing this to our attention, and we'll definitely look into adding more channels to cater to our younger guests. Thank you for your loyalty to Bitacora Apartments and for being a returning guest. We're truly honored that you continue to choose our property for your stays. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know, and we'll do our best to accommodate your preferences. Once again, thank you for your kind words and for being a part of the Bitacora Apartments family. We can't wait to welcome you back for another fantastic stay! Best regards,
Director General
The balcony and the outdoor area …
Get the pool heated up in the wintertime …
Dear Glenn, Thank you for taking the time to share your wonderful feedback about your stay at Bitacora Apartments. We are truly delighted to receive a perfect rating of 10 out of 10 from you. We're thrilled to hear that you enjoyed the balcony and outdoor area during your stay. The balconies and outdoor spaces at Bitacora Apartments are designed to provide our guests with a relaxing and enjoyable experience, and we're glad to know that they added to your comfort. Regarding your suggestion to heat the pool in the wintertime, we appreciate your input. Providing a comfortable swimming experience for our guests is important to us, and we'll certainly take your comments into consideration as we plan for future enhancements to our facilities. Your satisfaction is our ultimate goal, and we're committed to continually improving and providing the best possible experience for all our guests. Thank you for choosing Bitacora Apartments for your accommodation needs, and we look forward to welcoming you back in the future. If you have any other suggestions or preferences for your next stay, please don't hesitate to let us know, and we'll be more than happy to assist. Once again, thank you for your kind words and for being a part of the Bitacora Apartments family. We can't wait to make your next visit even more enjoyable! Best regards,
Director General
Reception service was excellent and the gentleman we met was welcoming. Also the location is excellent also.