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Antall besøk siste 12 måneder
Globalt
Really enjoyed the upgraded facilities in the superior apartment. The shower was excellent. We appreciate that you were refurbishing the bar and restaurant so will look forward to visiting again when that is completed. Reception staff were excellent very accommodating they were extremely helpful. The complex is fantastic and we really enjoyed our stay. Well done to everyone.
More sunshades around the pool.
Dear Chanel, Thank you for taking the time to share your feedback about your recent stay at Bitacora Apartments. We sincerely appreciate your review and the rating you have given us. We're delighted to hear that you really enjoyed the upgraded facilities in the superior apartment and that you found the shower to be excellent. Our team works hard to ensure that our accommodations are comfortable and well-maintained, and we're glad that these aspects of your stay met your expectations. We're excited about the ongoing refurbishment of our bar and restaurant, and we understand that this may have impacted your experience during your stay. Your understanding and patience are greatly appreciated, and we can't wait for you to visit again once the refurbishment is completed. We're confident that the updated facilities will enhance your future stay even more. We're thrilled to know that our reception staff was excellent and very accommodating. Providing outstanding service and assistance to our guests is our top priority, and we're glad that they could be of help during your stay. We appreciate your kind words about the fantastic complex and are happy that you enjoyed your overall stay with us. Regarding your suggestion for more sunshades around the pool, we understand the importance of providing ample shade for our guests' comfort. Your feedback is invaluable, and we will take it into consideration as we continue to improve our amenities and facilities. Once again, thank you for choosing Bitacora Apartments for your accommodation needs, and we look forward to welcoming you back in the future. If there are any specific preferences you have for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them. Best regards,
Director General
The staff are the best part about this hotel.
Nothing.
Dear Ellie, Thank you for sharing your feedback about your stay at Bitacora Apartments. We are thrilled to receive a perfect rating of 10 out of 10 from you. We're absolutely delighted to know that the staff at Bitacora Apartments left such a positive impression on you. Providing exceptional service and creating a warm and welcoming atmosphere for our guests is our top priority, and we're glad that our team's efforts made your stay memorable. Our staff takes great pride in ensuring that each guest feels valued and cared for, and your kind words are a testament to their dedication. If there's anything specific you'd like to commend or if there are any special requests you have for your next visit, please don't hesitate to let us know. Your satisfaction is our ultimate reward, and we're here to make your future stays even more enjoyable. Thank you for choosing Bitacora Apartments for your accommodation needs, and we look forward to hosting you again in the future. Best regards,
Director General
The relaxed and quiet atmosphere of the complex was great. The apartment was spacious, well equipped and very clean . The supermarket onsite was fantastic and had a great choice of food. Also the short distance from the hotel to the centre was an enjoyable 15 mins walk.