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Dager etter avreise fra Apartamentos Bitacora Club har gjestene mottatt en form for kvalitetsmåling og kundetilfredshet, sendt av firmaet Ecommerce Hotels, dette selskapet garanterer at evalueringene har blitt gjort av personer som har bodd på Apartamentos Bitacora Club, i motsetning til kommentarer som publiseres i opinionsportaler, som ikke garanterer at evalueringene og kommentarene er gjort av personer som har oppholdt seg i etableringen vår.
Tabellen rapporterer gjennomsnittet av de vurderinger som er gjort av våre gjester gjennom kvalitetsmålingssystemet levert av selskapet Ecommerce Hotels.
Antall besøk siste 12 måneder
Globalt
Perfect
Nothing
Dear Giles, Thank you for your perfect 10 rating and the simple yet wonderful feedback—perfect! We're delighted to have provided an excellent experience, and we look forward to welcoming you back for more perfect stays. Best regards,
Director General
Enjoyed another great stay on the complex. Friendly staff both on reception, cleaning staff and pool bar etc.... enjoyed it so much we booked again for January 24 whilst we were there
Only one thing would be to extend the snack menu beyond 12 noon as you don't always want a big meal that early, if it was extended to maybe 1pm or 2pm it would attract more people to eat
Dear Louise, Thank you for your perfect rating and for choosing to stay with us again! We're thrilled that you had another fantastic experience and that our staff contributed to your enjoyment. We greatly appreciate your feedback regarding the snack menu timing. Your suggestion to extend it beyond 12 noon is valuable, and we'll take this into consideration to accommodate our guests' preferences better. We're excited to welcome you back in January 2024! If there's anything else we can do to enhance your stay, please feel free to let us know. Warm regards,
Director General
Great service and super friendly staff
Nothing really it’s all perfect for our needs. If there were more 2 bed apartments it would be great as it’s hard to get availability for the two bed's since they are limited
Dear Carmel, Thank you for your review and kind words about our service and staff. We appreciate your feedback and understand your request for more two-bedroom apartments. We'll do our best to consider this suggestion for future improvements. We hope to accommodate your needs and preferences on your next visit. Best regards,
Director General