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Vi har en veldig god måling på grunn av våre egne gjesteanmeldelser.
Vi har en veldig god måling på grunn av våre egne gjesteanmeldelser.
Følgende vurderinger og kommentarer har blitt skrevet av gjester som har bestilt gjennom vår nettside. Disse personene har gitt oss autoritet til å publisere sitt navn, datoene for oppholdet og evalueringen de har gjort av vår etablering.
Dager etter avreise fra Apartamentos Bitacora Club har gjestene mottatt en form for kvalitetsmåling og kundetilfredshet, sendt av firmaet Ecommerce Hotels, dette selskapet garanterer at evalueringene har blitt gjort av personer som har bodd på Apartamentos Bitacora Club, i motsetning til kommentarer som publiseres i opinionsportaler, som ikke garanterer at evalueringene og kommentarene er gjort av personer som har oppholdt seg i etableringen vår.
Tabellen rapporterer gjennomsnittet av de vurderinger som er gjort av våre gjester gjennom kvalitetsmålingssystemet levert av selskapet Ecommerce Hotels.
Antall besøk siste 12 måneder
Globalt
We LOVE Bitacora, This is our 3rd return in 2 year's and will never stay anywhere else in Lanzarote, We actually wait until there is availability to book. Reception Staff are so welcoming and helpful.
Our last 2 days this year was ruined by not having the pool to use. Very disappointed in this.
Dear Samantha, Thank you for your continued support and kind words about Bitacora! We're sorry to hear about the inconvenience with the pool during your last visit. We'll do our best to ensure such issues are addressed promptly in the future. We look forward to welcoming you back for your next stay! Best Regards,
Director General
Excellent all round, staff brilliant, cleaning excellent, very efficient, pool bar prices very reasonable. Your staff are wonderful. Would love to return.
Nothing.
Dear Dawn, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back soon! Best,
Director General
Pool bar very friendly and good food and service. Prices were ok.
The fact that I cannot reserve a specific apartment on any dates for sure is not so great. As we usually holiday for 2 or 3 weeks - For me this means we may end up in an apartment we’re not really happy with for quite a long time.
Dear Charlie, Thank you for sharing your feedback about your stay! We're glad to hear that you enjoyed the friendly atmosphere at the pool bar, as well as the good food and service we provide at reasonable prices. We understand your concern regarding apartment allocation. We apologize for any inconvenience this may have caused during your stay. For future visits, we strongly recommend that you contact us in advance. This way, we can do our best to assign you the specific apartment you desire, provided it's available for the desired dates. We value your satisfaction and want to ensure that you have the best possible experience during your stay with us. We look forward to welcoming you again and ensuring that your next visit is even more enjoyable! Best regards,
Director General