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Tilfredshet Statistikk

Tabellen rapporterer gjennomsnittet av de vurderinger som er gjort av våre gjester gjennom kvalitetsmålingssystemet levert av selskapet Ecommerce Hotels.

Logo Ecommerce Hotels

385

Antall besøk siste 12 måneder

9,5/10 10

Globalt

Service Pool Bar

9,2

Leilighet rengjøring

9,6

Resepsjonstjeneste

9,7

Quality - Price

9,4

Clean apartment. Friendly staff. Loved having our own private sunloungers. Nice friendly atmosphere. Could highly recommend.

WiFi poor and should be free. A food menu displayed would be good.

8,5

Kay Lynch

  • United Kingdom
  • Innsjekking: 2024-05-05
  • Sjekk ut: 2024-05-12

Dear Kay, Thank you so much for your positive review and for choosing to stay with us! We're delighted to hear that you found the apartment clean, the staff friendly, and enjoyed having your own private sun loungers. We appreciate your feedback about the WiFi and will take this into consideration as we strive to improve our services. Additionally, we'll look into displaying a food menu to enhance the guest experience. Thank you once again for your recommendation. We look forward to welcoming you back and providing an even better experience in the future! Best Regards,

Fernando Bernal

Director General

Lovely private friendly complex which we have stayed in several times. Nice clean pool area

We have never gad a fault so far

9,8

donna marie rush

  • United Kingdom
  • Innsjekking: 2024-04-28
  • Sjekk ut: 2024-05-08

Dear Donna, Thank you for your wonderful review and high rating! We're delighted to hear you enjoy our private and friendly complex, and that you find our pool area clean. We appreciate your continued visits and look forward to welcoming you back again soon!

Fernando Bernal

Director General

Enjoyed my 3rd stay at The Bitacora . Reception staff are very friendly and welcoming , the cleaners do a good job maintaining the properties. The food and service at the pool bar is fab

Stop people reserving sun beds

9,8

Karen Jacob

  • England
  • Innsjekking: 2024-04-20
  • Sjekk ut: 2024-04-27

Dear Karen, Thank you for your feedback and for choosing The Bitacora for your third stay! We're delighted to hear that you found our reception staff friendly and welcoming, and that you were pleased with the cleanliness of our properties. It's great to know that you enjoyed the food and service at the pool bar as well. We appreciate your suggestion regarding sun bed reservations and will look into it. We hope to welcome you back for many more enjoyable stays!

Fernando Bernal

Director General

Booking