Le seguenti valutazioni e commenti sono stati scritti dagli ospiti che hanno prenotato tramite il nostro sito web. Queste persone ci hanno autorizzato a pubblicare il loro nome, le date del loro soggiorno e la valutazione che hanno fatto del nostro stabilimento.
Giorni dopo la partenza di Apartamentos Bitacora Club, gli ospiti hanno ricevuto una forma di misurazione della qualità e soddisfazione del cliente, inviata dalla società Ecommerce Hotels, questa società garantisce che le valutazioni sono state fatte da persone che soggiornano presso l'Apartamentos Bitacora Club, a differenza del commenti che sono pubblicati nei portali di opinione, che non garantiscono che le valutazioni e i commenti siano stati fatti da persone che hanno soggiornato nel nostro stabilimento.
La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.
Visualizzazioni totali ultimi 12 mesi
Globale
The apartment was spotless and reception and housekeepers were wonderful.
Staff in pool bar were a little unorganised ,
Dear Ellener, Thank you for your feedback! We're thrilled to hear that you found your apartment spotless and that our reception and housekeeping staff met your expectations. We appreciate your comments about the pool bar staff and will address this to ensure a more organized experience for our guests. We hope to welcome you back soon for an even better stay! Best regards.
Director General
We always enjoy our stay at the Bitacora. All staff are very helpful and friendly. Apartments and complex are spotlessly clean. Great value for money.
nothing
Dear Pauline, Thank you for your perfect rating and kind words! We’re delighted to hear that you always enjoy your stay at Bitacora and that you find our staff helpful and friendly. It’s wonderful to know that you appreciate the cleanliness of the apartments and complex, and that you feel it’s great value for money. We look forward to welcoming you back for another fantastic stay! Best regards,
Director General
It was best holiday me and my family have had clean friendly location was great just faultless ready to book again for next year thanks to reception,bar,and especially the cleaning staff
Can't think of much improvements needed
Dear Wayne, Thank you so much for your glowing review and perfect rating! We’re thrilled to hear that you and your family had such a wonderful holiday with us. It’s fantastic to know that our clean facilities, friendly staff, and great location contributed to your experience. We sincerely appreciate your kind words about our reception, bar, and cleaning teams. We’re also pleased to hear that you feel little improvement is needed. We look forward to welcoming you back next year for another exceptional stay. Best regards,
Director General