OPINIONI
Abbiamo una misurazione di qualità molto buona a causa delle nostre recensioni degli ospiti.
Abbiamo una misurazione di qualità molto buona a causa delle nostre recensioni degli ospiti.
Le seguenti valutazioni e commenti sono stati scritti dagli ospiti che hanno prenotato tramite il nostro sito web. Queste persone ci hanno autorizzato a pubblicare il loro nome, le date del loro soggiorno e la valutazione che hanno fatto del nostro stabilimento.
Giorni dopo la partenza di Apartamentos Bitacora Club, gli ospiti hanno ricevuto una forma di misurazione della qualità e soddisfazione del cliente, inviata dalla società Ecommerce Hotels, questa società garantisce che le valutazioni sono state fatte da persone che soggiornano presso l'Apartamentos Bitacora Club, a differenza del commenti che sono pubblicati nei portali di opinione, che non garantiscono che le valutazioni e i commenti siano stati fatti da persone che hanno soggiornato nel nostro stabilimento.
La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.
Visualizzazioni totali ultimi 12 mesi
Globale
This was my 6th visit love these apartments and staff are very friendly.
Need to put more sun beds out at poolside the way it was before covid. Sunbed wars every morning is not good.
Dear Karen, Thank you for your feedback and for being a loyal guest of our apartments. We're thrilled to hear that you've had a great experience with us and that our staff has been friendly and welcoming during your visits. We appreciate your suggestion regarding the availability of sunbeds at the poolside. We understand that it can be frustrating when there is high demand for sunbeds, especially during peak times. We will certainly take this into consideration and explore ways to improve the situation, ensuring that all guests have equal access to the poolside amenities. Thank you for your continued support, and we look forward to welcoming you back for your 7th visit. If you have any further suggestions or requests, please feel free to let us know. Best Regards,
Director General
All the staff are friendly and can't do enough to help. Very clean and welcoming environment which will only be enhanced once the building works have been completed. Pool bar marked down only as it was a temporary hut that wasn't open as late.......back to full marks once the bar re-opens I would highly recommend staying here and I will definitely be back
Maybe have reception manned later so that evening arrivals can be welcomed. First time here we arrived at 10 pm and felt a bit stranded as it wasn't clear what we had to do. Second time wasn't as bad as we knew the procedure
Dear Steve, Thank you for your positive feedback and for highlighting the friendliness and helpfulness of our staff. We strive to create a welcoming and clean environment for all our guests, and we're glad to hear that you enjoyed your stay with us. We appreciate your understanding regarding the temporary pool bar during the building works. We are working hard to enhance our facilities and we are excited for the new and improved bar to be opened soon. We apologize for any inconvenience caused by the limited operating hours of the temporary hut. Thank you for your suggestion regarding the reception hours. We will take this into consideration and evaluate the possibility of extending the reception hours to accommodate evening arrivals more effectively. We look forward to welcoming you back for another enjoyable stay with us. If you have any further suggestions or requests, please feel free to let us know. Best Regards,
Director General
Location , price and staff
Bathroom was a little old and dated
Dear Leona, Thank you for your feedback and for highlighting the positive aspects of your stay, including the location, price, and our staff. We appreciate your comments. We understand your concerns about the bathroom being old and dated. We constantly strive to improve our accommodations and facilities, and we appreciate your feedback as it helps us identify areas for improvement. Your comments will be taken into consideration as we plan for future renovations and upgrades. We hope that despite this, you had an overall pleasant experience with us, and we look forward to welcoming you back in the future. If you have any other suggestions or feedback, please don't hesitate to let us know. Best Regards,
Director General