Le seguenti valutazioni e commenti sono stati scritti dagli ospiti che hanno prenotato tramite il nostro sito web. Queste persone ci hanno autorizzato a pubblicare il loro nome, le date del loro soggiorno e la valutazione che hanno fatto del nostro stabilimento.
Giorni dopo la partenza di Apartamentos Bitacora Club, gli ospiti hanno ricevuto una forma di misurazione della qualità e soddisfazione del cliente, inviata dalla società Ecommerce Hotels, questa società garantisce che le valutazioni sono state fatte da persone che soggiornano presso l'Apartamentos Bitacora Club, a differenza del commenti che sono pubblicati nei portali di opinione, che non garantiscono che le valutazioni e i commenti siano stati fatti da persone che hanno soggiornato nel nostro stabilimento.
La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.
Visualizzazioni totali ultimi 12 mesi
Globale
Perfect
Nothing
Dear Giles, Thank you for your perfect 10 rating and the simple yet wonderful feedback—perfect! We're delighted to have provided an excellent experience, and we look forward to welcoming you back for more perfect stays. Best regards,
Director General
Enjoyed another great stay on the complex. Friendly staff both on reception, cleaning staff and pool bar etc.... enjoyed it so much we booked again for January 24 whilst we were there
Only one thing would be to extend the snack menu beyond 12 noon as you don't always want a big meal that early, if it was extended to maybe 1pm or 2pm it would attract more people to eat
Dear Louise, Thank you for your perfect rating and for choosing to stay with us again! We're thrilled that you had another fantastic experience and that our staff contributed to your enjoyment. We greatly appreciate your feedback regarding the snack menu timing. Your suggestion to extend it beyond 12 noon is valuable, and we'll take this into consideration to accommodate our guests' preferences better. We're excited to welcome you back in January 2024! If there's anything else we can do to enhance your stay, please feel free to let us know. Warm regards,
Director General
Great service and super friendly staff
Nothing really it’s all perfect for our needs. If there were more 2 bed apartments it would be great as it’s hard to get availability for the two bed's since they are limited
Dear Carmel, Thank you for your review and kind words about our service and staff. We appreciate your feedback and understand your request for more two-bedroom apartments. We'll do our best to consider this suggestion for future improvements. We hope to accommodate your needs and preferences on your next visit. Best regards,
Director General