LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

Logo Ecommerce Hotels

395

Total des affichages durent 12 mois

9,5/10 10

Mondial

Service Bar de la piscine

9,2

Nettoyage del'appartement

9,6

Service de réception

9,7

Qualité - Prix

9,4

The apartment was spotless and reception and housekeepers were wonderful.

Staff in pool bar were a little unorganised ,

8,3

ELLENER MATHER

  • Ireland
  • Enregistrement: 2024-08-30
  • Check-Out: 2024-09-06

Dear Ellener, Thank you for your feedback! We're thrilled to hear that you found your apartment spotless and that our reception and housekeeping staff met your expectations. We appreciate your comments about the pool bar staff and will address this to ensure a more organized experience for our guests. We hope to welcome you back soon for an even better stay! Best regards.

Fernando Bernal

Director General

We always enjoy our stay at the Bitacora. All staff are very helpful and friendly. Apartments and complex are spotlessly clean. Great value for money.

nothing

10

Pauline Mc Ternan

  • England
  • Enregistrement: 2024-08-07
  • Check-Out: 2024-08-14

Dear Pauline, Thank you for your perfect rating and kind words! We’re delighted to hear that you always enjoy your stay at Bitacora and that you find our staff helpful and friendly. It’s wonderful to know that you appreciate the cleanliness of the apartments and complex, and that you feel it’s great value for money. We look forward to welcoming you back for another fantastic stay! Best regards,

Fernando Bernal

Director General

It was best holiday me and my family have had clean friendly location was great just faultless ready to book again for next year thanks to reception,bar,and especially the cleaning staff

Can't think of much improvements needed

10

Wayne Alden

  • Ireland
  • Enregistrement: 2024-07-14
  • Check-Out: 2024-07-26

Dear Wayne, Thank you so much for your glowing review and perfect rating! We’re thrilled to hear that you and your family had such a wonderful holiday with us. It’s fantastic to know that our clean facilities, friendly staff, and great location contributed to your experience. We sincerely appreciate your kind words about our reception, bar, and cleaning teams. We’re also pleased to hear that you feel little improvement is needed. We look forward to welcoming you back next year for another exceptional stay. Best regards,

Fernando Bernal

Director General

Booking